Regulators

Driver Vehicle Licensing Agency (DVLA)

The DVLA holds two separate registers:

1) Driver Register
2) Vehicle Register

Diver Register

The driver register holds each driver’s name, address, date of birth, photograph, entitlement, endorsements, convictions and relevant medical information that may affect a person’s ability to drive.

Vehicle Register

The vehicle register is primarily used to identify vehicles used on public roads, help with law enforcement, collect vehicle tax and help improve road safety. It holds information about each motor vehicle (for example, registration number, vehicle identification number, make and model, emissions) and the vehicle’s tax status. It also includes the registered keeper’s name and address, the date the vehicle was acquired and disposed of.

The law requires DVLA to protect the privacy of individual motorists details they hold on both registers. However there are a number of lawful circumstances in which they can release data from the registers.

They are able to release information when it is lawful and fair to do so.

DVLA provides data to allow landowners or their agents to pursue their legal rights and resolve disputes. They will only provide vehicle keeper details where the company is a member of an Accredited Trade Association (ATA).

Accredited Trade Association (ATA).

ATAs enforce a code of practice which covers many aspects of a car parking operator’s business. DVLA will not disclose data to parking or trespass companies who are not members of an ATA.  It is the ATAs duty to monitor adherence to the code of practice and investigate and address non-compliance when it arises.

British Parking Association

The British Parking Association (BPA) is one of the two UK’s Accredited Trade Association (ATA). Private parking companies become members of the BPA’s Approved Operator Scheme (AOS). This is in order to lawfully apply for registered keeper details. In return the private parking company must comply with the BPA code of practice, to make sure they are kept in line.

The BPA provide an independent appeals service known as Parking on Private Land Appeals (POPLA). All private parking companies deal with one internal appeal through their process. If rejected, motorists can take it to POPLA to get an independent review. Its key to note that POPLA is currently an Ombudsman run the service.

International Parking Community

The International Parking Community (IPC) is one of the two UK’s Accredited Trade Association (ATA). Private parking companies become members of their Accredited Operator Scheme (AOS). Like the BPA, it allows them apply for keeper details. Private parking companies must comply with the IPC’s code of practice.

The IPC provide an independent Appeals Service (IAS) like the BPA, where rejected motorists can get an independent review. However, the IAS is run in house by the IPC (unlike POPLA which is outsourced to the trusted Ombudsman). The IPC IAS has created massive controversy and conflict of interest over the years.